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The programme includes a series of communications to make clear what our expectations are on those responsible for managing a scheme effectively. This includes the main things that need to be in place and which will support good decision-making. For example:

  • clear roles and responsibilities and clear strategic objectives
  • a skilled, engaged and diverse board led by an effective chair
  • close relationships with employers, advisers and others involved in running the scheme
  • sound structures and processes focused on outcomes
  • a robust risk management framework focused on key risks

We are not creating new or higher standards of governance for those running schemes. Rather we are making clearer what we think good governance looks like, and what we will do if we don’t see these standards being met.

Governance, roles and strategy

1. Good governance

How trustees need to understand the importance of good governance and starting with the basics.

2. Clear roles and responsibilities

Make sure you are clear on roles, responsibilities, decision-making, governance structures and processes.

3. Clear purpose and strategy

Make sure you have a business plan so that you manage your scheme effectively and get good outcomes for members.

Check governance, roles and strategy for your scheme

Training, skills and advisers

4. Trustee training and improving your knowledge

Make sure the trustee board as a whole has the skills, knowledge and understanding to run the pension scheme properly.

5. Skills and experience

Make sure the people on your trustee board have the skills, knowledge and experience to run the scheme well. These skills should work as a whole for the board.

6. Advisers and service providers

Appoint good quality advisers and service providers, and regularly review and manage their performance.

Check training, skills and advisers for your scheme

Risk and conflicts of interest

7. Managing risk

Make sure you identify, document, evaluate and manage risks to your pension scheme.

8. Managing conflicts of interest

Make sure you have policies and procedures in place to identify, manage or avoid conflicts for trustees, employers, advisers and service providers.


9. Meetings and decision making

Make sure you have effective board meetings and conduct timely decision-making.

Value for members 

10. Value for members

It’s essential to monitor and record the value the scheme is achieving so you can make informed decisions on behalf of your members.