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Case Administration Support / Case Adviser

Reporting to: Lead Lawyer / Case Team Leader
Team: Legal / Compliance and Enforcement
Contract type: Permanent x2 / fixed-term for 12 months x1
Salary: £24,984 per annum
Location: Brighton
Closing date: 26 October 2018

About us

The Pensions Regulator (TPR) is responsible for protecting workplace pensions in the UK, working with employers and those running pensions to help people save safely for their retirement. We have an excellent office location in the heart of Brighton and have a diverse, lively and professional growing workforce.

We are committed to making TPR a great place to work and doing all we can to support our people to reach their full potential. Join our expanding team for the chance to be a part of the biggest change to pensions in a generation.


We are looking for a Case Administration Support and Case Adviser. The Case Administration Support role will support the Automatic Enrolment (AE) legal team through the provision of a comprehensive and effective administrative service in relation to all of its litigation and local continuous improvement work.

The Case Advisers role will contribute to case work by supporting investigations and enforcement action. The Case Adviser will be providing a focused, effective and efficient support service for the AE Compliance and Enforcement Function (C&E).


Case Admin Support

  • Support the AE legal team and AE case management team where decisions are required in relation to tribunals; including engagement with employers, providers and third parties if required.
  • Provide administration support on litigation and local continuous improvement work to the AE legal team.
  • Provide administration for internal and external meetings, including coordinating timing, sending out agendas, taking minutes and ensuring minutes are agreed; ensure all litigation related correspondence is saved appropriately to the document management system.
  • Assist in creation and maintenance of electronic and hard copy litigation documentation as required.
  • Support the AE legal team where decisions are required in relation to litigation.
  • Provide general administrative support as required for the AE legal team.

Case Adviser

  • Contribute to case work by supporting Case Managers / Officers with visits and inspections, and on phone conferences and at interviews. Ensuring conduct is in line with the investigation codes of practice.
  • Support case work by assisting in case file preparation, bundling, compiling or proofing disclosure, exhibits and interview documents at the direction of case managers.
  • Read cases, assimilating facts and preparing documents to support Case Managers in the preparation of Criminal and Civil Court cases, Appeal Tribunal and Determinations Panel cases (and attendance if a witness / handling evidence).
  • Develop briefings, presentations and reports on casework and reviews.
  • Develop and maintain administrative systems to ensure efficient management of general / specific assignments or projects, and taking responsibility for the maintenance and archiving and retrieval of records.

Essential and desirable skills

  • Experience of working within the requirements of a statutory regime, ie, court or tribunal processes.
  • Attention to detail and accuracy.
  • Able to prioritise and have a flexible approach.
  • Excellent organisational skills.
  • Customer-focused approach with the ability to communicate effectively with all levels of management.

Person specification

  • Proactive and flexible.
  • Can do approach.
  • Ability to prioritise and use initiative.
  • Attention to detail and accuracy.
  • Personable and a team player.

Salary and benefits

As well as a salary of £24,984, we offer:

  • Civil Service Pension arrangements, which are recognised as some of the best in the pensions world
  • discretionary bonus arrangements
  • generous annual leave provision
  • flexible working arrangements
  • development opportunities
  • enhanced parental leave arrangements
  • a free employee assistance programme
  • an excellent office location

How to apply

We provide an exciting, supportive and flexible working environment, and are committed to helping our people meet their full potential.

TPR is an inclusive employer and offers equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

Applications will be considered on a part time and job share basis.

Please send your CV and a covering letter, with details of how your experience and skills meet our essential criteria to

If you have any enquiries with regards to this role or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please email