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Case Manager (Frontline Regulation)

Reporting to: Case Team Leader
Team: Frontline Regulation
Contract type: Permanent
Salary: £47,296 per annum
Location: Brighton
Closing date: 30 April 2018

About us

The Pensions Regulator (TPR) is responsible for protecting workplace pensions in the UK, working with employers and those running pensions to help people save safely for their retirement. We have an excellent office location in the heart of Brighton and have a diverse, lively and professional growing workforce.

We are committed to making TPR a great place to work and doing all we can to support our people to reach their full potential. Join our expanding team for the chance to be a part of the biggest change to pensions in a generation.


We’re looking for a Case Manager in the Criminal Investigations team to deliver professional and effective case management. You will lead on complex criminal investigations in line with our strategic objectives of protecting member benefits and improving understanding of the good administration of work-based pension schemes.

We pursue the enforcement of Pension Acts and criminal law offences to hold to account those individuals who act to deprive workers of their occupational pension schemes. Working with a range of professional internal and external advisers, you will plan and deliver strategies for appropriate regulatory and criminal interventions to quickly achieve the best possible outcomes. You will not hesitate to pursue enforcement action and to exercise our wide range of powers where necessary and appropriate.

You will also use your extensive case management experience to build and maintain strong working relationships, both internally and externally.


  • Provide professional management of a portfolio of complex regulatory case work, meeting internal and external deadlines.
  • Make effective use of the wide range of adviser resources available (accounting, restructuring, investment, actuarial and legal).
  • Develop and implement outcome focused strategies.
  • Manage, influence and negotiate with internal and external stakeholder.
  • Exercise the wide range of regulatory and criminal powers at our disposal, in contentious situations.
  • Communicate effectively, in writing and verbally, at all levels.
  • Support the team in the delivery of local change initiatives.
  • Manage knowledge effectively and share across teams.

Essential and desirable criteria


  • Proven track record of investigating large and complex cases and the use of our powers.
  • Experience of working in a criminal investigations environment, particularly in connection with dishonesty offences and the Proceeds of Crime Act powers.
  • Knowledge of the special procedure process for independent trustee appointments, and prohibition and suspension of trustees.
  • Knowledge of financial / banking / regulatory / legal / pensions environment.
  • Degree or equivalent in a similar role.


  • Relevant professional qualifications.
  • Project management knowledge and experience.

Person specification

  • Leadership skills.
  • Calm under pressure.
  • Delivers with pace and purpose.
  • Ability to prioritise and use initiative.
  • Problem solving and analytical skills.
  • Confident and effective communicator at all levels.

Salary and benefits

As well as a salary of up to £47,296 we offer:

  • Civil Service Pension arrangements, which are recognised as some of the best in the pensions world
  • discretionary bonus arrangements
  • 25 days' annual leave provision
  • flexible working arrangements
  • development opportunities
  • enhanced parental leave arrangements
  • a free employee assistance programme
  • an excellent office location.

How to apply

We provide an exciting, supportive and flexible working environment, and are committed to helping our people meet their full potential.

TPR is an inclusive employer and offers equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

Applications will be considered on a part time and job share basis.

Please send your CV and a covering letter, with details of how your experience and skills meet our essential criteria to

If you have any enquiries with regards to this role or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please email