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Key points

  • Decide whether you need help to find a provider.
  • Decide which providers you want to speak to.
  • Check what questions you need to ask potential scheme providers.

Who can help you find a provider?

You could speak to a financial adviser about finding a provider.

You can find a financial adviser at unbiased.co.uk.

If you have an accountant or employee benefit consultant (EBC), they may be able to help you to find a provider or an adviser that can help.

List of providers

There are a number of pension scheme providers including the National Employment Savings Trust (NEST). Established by the Government, NEST has a public service obligation to accept all employers that apply to join it.

The Association of British Insurers has a list of ABI members providing qualifying automatic enrolment schemes.

Find further information about pension service providers, including master trusts, on the NAPF website.

When finding a provider you need to ask them to demonstrate to you how their scheme meets the legal requirements and is good quality.

Questions to ask providers

Questions you should ask about the legal requirements include:

  • Does the scheme allow at least the minimum contribution levels?
  • Does the scheme allow staff to join it without providing any information?
  • Does the scheme allow staff to join it without making any choices, eg about where their money is invested?

Questions you should ask about the quality of the scheme include:

  • Do you ensure that the investments on offer are appropriate now and in the future?
  • Will you regularly review costs and charges to ensure they are still value for money?
  • Is compensation available if anything goes wrong?
  • Are members’ options clearly communicated as they approach retirement?

You can find a more detailed list of questions about scheme quality in the appendix of our guide for employers below:

Automatic enrolment

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