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Your ongoing duties

Each time you pay your personal care assistant you should carry out the following tasks.

Monitor the ages and earnings of your personal care assistant

You must monitor the ages and the amount you pay your personal care assistant (including new starters) to see if you need to put any of them into a pension scheme. You must put them into a pension scheme and write to them within six weeks from the day they meet the age and earnings criteria.

If you have anyone who is…

  • aged between 22 up to state pension age*
  • and earns over £10,000 per year, or £833 per month or, £192 per week

… you must put them into your pension scheme and you must both pay into it.

*If you are unsure what the state pension age is you can use the State Pension Calculator to find out.

Manage requests to join or leave your scheme

If your personal care assistant, can ask to join your scheme, and writes to you asking to do so, you must put them into it within a month of receiving their request.

You will have to pay into the pension scheme unless they are:

  • aged 16-74
  • and earn less than £490 a month or £113 per week.

To find out how much you will need to pay you should ask your pension scheme provider.

Your staff can choose to leave your pension scheme after being put into one. If they do ask to leave within one month of being put into a scheme, this is known as opting out. Many pension providers will manage the opt out process on your behalf, speak to your provider if you're unsure. If any of your staff opt out, you need to stop taking money out of their pay and arrange a full refund of what has been paid to date. This must happen within one month of their request.

Keep records

You must keep records of how you’ve met your legal duties, including:

  • the names and addresses of those you've put into a pension scheme
  • records that show when money was paid into the pension scheme
  • any requests to join or leave your pension scheme
  • your pension scheme reference or registry number

You must keep these records for six years and requests to leave the pension scheme for four years.


Every three years you’ll need to put staff back into your pension scheme if they have left it, and if they meet the criteria to be put into a pension scheme. This is known as re-enrolment. We will write to you in advance of your re-enrolment date to explain more.

More about re-enrolment.