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FOI reference - FOI 2017-09-19
Date - 19/09/2017

Request

  1. How many subject access requests did you receive the identifying paperwork for and process in 2014?
  2. How many subject access requests did you receive the identifying paperwork for and process in 2015?
  3. How many subject access requests did you receive the identifying paperwork for and process in 2016?
  4. How many subject access requests you rejected in 2014?
  5. How many subject access requests you rejected in 2015?
  6. How many subject access requests you rejected in 2016?
  7. What was the average cost for you to process a subject access request in 2014?
  8. What was the average cost for you to process a subject access request in 2015?
  9. What was the average cost for you to process a subject access request in 2016?
  10. How much do you charge an individual to process a subject access request?

Response

I can confirm that we hold some of the information you have requested. However, we are unable to supply all of the information requested for the reason set out below.

Please note: Where your questions refer to a specific year we have assumed these refer to the financial year in question, eg April 2014 to March 2015, which reflects how we record this information.

Information we are able to supply

Point(s) Answer
1 Eight
Twelve
3 Eight
4, 5 and 6 No subject access requests were rejected in any of the specified financial years.
10 We do not charge individuals to process their subject access requests.

Information we are not able to supply

Point(s) Answer
7, 8 and 9 We do not hold this information, as we do not log the staff time that it takes to process subject access requests. We have a team that in place with dedicated resource that deals with all types of disclosure requests.
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