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FOI reference - FOI 2017-05-04
Date - 04/05/2017

Request

You have requested the information shown below in the 'request' column of table A.

Response

I can confirm that we hold the information you have requested and we have provided this in the table below.

Table A

Request Answers
What applications are you running for:  
finance? Sage 200
HR? iTrent HR SAAS
payroll? Sage 50
project? Microsoft Project 2007
CRM? MSCRM 3.0
manufacturing? N/A
sourcing? Basware 5.0
invoice scanning tool? Kofax
Are you using Config Snapshot? No
What BI Tool are you using? Birst and Wherescape
What versions of the above applications are you running? As above
When was your last application upgrade? As above
Are you planning another upgrade in the next 12 to 18 months? No
Do you have an Oracle support partner for applications? If so who? No
Do you have an SAP support partner for applications? If so who? No
What kind of support is included in the contract(s) (functional / technical / etc?) Technical Break / fix
What is the value of the SAP application support contract and when does it end? N/A
What is the value of the Oracle application support contract and when does it end? N/A
When does the SAP and / or Oracle contracts expire? N/A
Are you running any Oracle databases, if so what versions are you running? No
Are you running any SAP databases, if so what versions are you running? No
What applications are being run on these databases? N/A
Are you planning another database upgrade in the next 12 to 18 months? No
Do you have an Oracle support partner for databases? If so who? N/A
Do you have an SAP support partner for databases? If so who? N/A
What is the value of the database support contract for SAP and when does it expire? N/A
What is the value of the database support contract for Oracle and when does it expire? N/A
Where are the databases held? Hosted onsite / offsite? N/A
If not, how many in-house DBAs do you have? N/A
Where do you advertise any Oracle and / or SAP procurement opportunities? N/A
Who is responsible for looking after the contract for the Oracle and / or SAP estate? N/A
Who is responsible for looking after the licences for the Oracle and / or SAP estate? N/A
How much do you pay annually for Oracle support and maintenance and when does it renew? N/A
How much do you pay annually for SAP support and maintenance, and when does it renew? N/A
Do you work with offshore partners? N/A
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