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FOI reference - FOI 2015-10-19
Date - 19/10/2015

Request

Local Area Network

a. What manufacturer is your Local Area Network (LAN)? Cisco

b. When does your support contract come up for renewal on the LAN? 27 July 2017

c. What is the current cost of the LAN support contract? £13,402 including VAT

d. Which company is the LAN support contract with? Dimension Data

Phone system

a. What manufacturer is your phone system? Avaya Definity

b. When does your support contract come up for renewal on the phone system? 9 April 2016

c. What is the current cost of the phone system support contract? £12,087.60 including VAT

d. Which company is the phone system support contract with? Daisy Communications

Storage Area Network

a. What manufacturer is your Storage Area Network (SAN)? HP and Datacore

b. When was your SAN purchased? We have made various purchases between the years 2008 and 2015

c. When does your support contract come up for renewal on your SAN? 22 September 2016

d. What is the current cost of your SAN support contract? £29,938 including VAT

e. Which company is the SAN support contract with? Centerprise

f. How many Virtual Servers are you running? Between 400 and 500

Connectivity

a. What internet connectivity does the organisation use? Easynet

b. When is the internet contract up for renewal? 4 September 2015

c. What is the current cost of the internet connectivity contract? £15,028 per annum

d. Which company is the support contract with? Easynet

e. What voice connectivity services do you use within the organisation? Fixed telephone lines

f. When is the voice connectivity contract up for renewal? 1 May 2016

g. What is the current cost of the voice connectivity contract? £20,624 including VAT per annum

h. Which company is the voice connectivity contract with? BT

Data centre

a. Do you use any offsite / third party data centres? Yes

b. What services are used within these facilities and how big are they? Our offsite data centre is used for disaster recovery and web services (two racks)

c. When are these contracts up for renewal? 31 March 2016

Cloud services

a. Do you use any third party cloud / hosting services? Yes

b. What services are used and what size are these? Microsoft Azure for a single web application and a SAAS elearning solution hosting two applications provided by TDM

c. When are these contracts due for renewal? 30 June 2016

Contacts

a. Who is responsible for managing the ICT investments within the organisation? IT Director

b. What are the contact details? itinfrastructure@tpr.gov.uk

c. Who is responsible for the ICT purchasing decision making? IT Director

d. What are the contact details? itinfrastructure@tpr.gov.uk

Response

We have included our responses alongside each question in the request above.

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