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Cathryn: Hi you’re speaking to Cathryn at The Pensions Advisory Service how can I help you?

There are predators after your pension

Geoff: Hi, I was called out of the blue from a company who did a pension review for me, I think I might have got a bit carried away. I can’t find out where my money is.

This is based on a true story

Cathryn: And you haven’t been able to contact them?

Geoff: No, the phone number seems to be disconnected. That’s all the money I had for my retirement. It’s over a hundred grand. I don’t know what I’m going to do without it.

Cathryn: I’m really sorry but it sounds like you might have lost all that money.

How it should have gone

Cathryn: Hi you’re speaking to Cathryn at The Pensions Advisory Service. How can I help you?

Geoff: Hi, I’m not sure what to do. I was called out of the blue from a company who did a pension review for me. But now I’ve seen the paperwork, something doesn’t feel right.

Cathryn: OK, have you signed anything?

Geoff: No, not yet. It’s probably fine – you know a friend of mine has done a deal with this bloke before. They invest your pension in a hotel complex abroad and you get 8% guaranteed return.

Cathryn: You should be aware that there are a lot of pension scams around – and this sounds like it could be one of them.

Geoff: A scam...oh no!

Cathryn: Well, it’s a good thing you got in touch, a lot of people don’t call us until it’s too late.

Geoff: Oh thank God I called you. Otherwise that would have been the end of my retirement.

Don't be next www.pension-scams.com

A cross-government initiative by Action Fraud, City of London Police, Financial Conduct Authority, HM Revenue and Customs, the Money Advice Service, National Crime Agency, Serious Fraud Office, The Pensions Advisory Service, The Pensions Regulator

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