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Revamped Trustee toolkit available for use on tablets

Ref: PN16-10
Monday 7 March 2016

The Pensions Regulator (TPR) has redeveloped its free, online learning programme for occupational pension scheme trustees.

Since its Trustee toolkit was launched ten years ago (in January 2006), approximately 180,000 modules have been passed. And during the past decade, the toolkit has been revised to keep it relevant to trustees. For example, in July 2014, four new learning modules were introduced to support TPR’s DC code and updated DB code.

In answer to user requests, the Trustee toolkit has been redesigned for use on tablets as well as laptops, PCs and for anyone using screen reader software.

The toolkit includes a series of online learning modules, assessments and downloadable resources developed to help trustees meet the minimum level of knowledge and understanding introduced in the Pensions Act 2004.

The revamped toolkit aims to provide a smoother experience for customers and is expected to drive an increase in tablet usage for trustee training.

Among new features is the ability to review assessment results so the trustee can focus their training on these areas. Trustees will also build up a 'history' of their assessments which will help scheme chairs and secretaries to evidence levels of training among their scheme’s trustees.

Chief Executive of The Pensions Regulator, Lesley Titcomb, said: “Trusteeship carries significant responsibilities and is increasingly challenging. So it’s crucial that trustees keep their knowledge up to date.

“New DC regulations require schemes to prove their trustee board has sufficient knowledge and expertise to run their scheme efficiently, while DB trustees have to manage funding, risk management and employer relations to try to ensure members get what they were promised.

“Some schemes have a proactive approach to trustee training but our research has shown there are persistent knowledge gaps amongst pension board trustees, especially regarding pension law and investments. Our Trustee toolkit can help trustee boards plug their knowledge gaps. As a starting point the toolkit’s Learning Needs Analysis tool helps trustees to identify where their gaps exist and what they can do to address them.”

“Thanks to these latest improvements, the toolkit is more accessible than ever before and we expect to see even more trustees complete it as they seek to gain the minimum level of knowledge and understanding.”

Watch our video for more information on changes to the Trustee toolkit.

Editor's notes

  1. The Trustee toolkit consistently receives high satisfaction scores. In our 2014/15 toolkit survey web survey it received a positive score of 93%. It was qualitative research that led to our wanting to cater more for tablet users.
  2. Whilst tablet use has increased on both our main website and the Trustee toolkit, toolkit usage has remained at under 10%. We expect tablet usage to increase.
  3. The new site will not require customers to ‘disable pop-up blockers’ or download Adobe Flash Player to their device.
  4. During 2014/15 A total of 17,385 modules of our Trustee toolkit were passed, the highest on record.
  5. The Pensions Regulator is the regulator of work-based pension schemes in the UK. Our statutory objectives are: to protect members’ benefits; to reduce the risk of calls on the Pension Protection Fund (PPF); to promote, and to improve understanding of, the good administration of work-based pension schemes; to maximise employer compliance with automatic enrolment duties; and to minimise any adverse impact on the sustainable growth of an employer (in relation to the exercise of the regulator’s functions under Part 3 of the Pensions Act 2004 only).

Press contacts

David Morley 01273 662091
Matt Adams 01273 662086
pressoffice@thepensionsregulator.gov.uk

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