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Action pack

Our action pack provides administrators with guidance on how to proactively educate their members about pension liberation fraud and a checklist to help spot it.

  • Publication Pension liberation fraud action pack (PDF, 720kb, 13 pages)

    Provides some background on pension liberation fraud activities, including:

    • example scenarios of pension liberation fraud
    • the warning signs when members have been targeted
    • information on what you can do to reduce the risk of pension liberation fraud
    • a checklist for administrators to help spot liberation arrangements
    • guidance for administrators on educating members.

Transfer pack insert

We are asking all administrators to include a pension liberation insert when issuing transfer packs to members and would like to see this become best practice.

If you currently issue transfer packs via third parties, you should consider if they should now be sent direct to members.

Awareness leaflet

We encourage pension providers and administrators to include an awareness leaflet in all their general communications relating to transfer requests and enquiries. You could also link to this leaflet on scheme or employer websites.

E-learning and webinars


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