Skip to main content
Business advisersIn this

On this page

Key points

  • Your client must keep records about their staff and their pension scheme.
  • Ensure that they have all their records ready for automatic enrolment and have the right processes in place to manage any changes.
  • Make sure your client provides the right information to their pension scheme.

Which records to keep

By law, there are two different types of records that an employer must keep:

  1. Records about staff
  2. Records about the pension scheme

Your client must keep these records for a minimum of six years (except for records of opt-outs which they must keep for four years).

You can find a list of the records that must be kept in our advanced guidance section below.

Keeping records

Your client must retain any opt-in, joining or opt-out notices they receive from their staff as this is proof that they have exercised these rights.

Your client must keep these records in a legible format so that the regulator can understand them, if we ask to see them.

If your client outsources their business or pensions administration to a third party, it’s still their legal responsibility to make sure they follow the same rules as above. The records must be provided to us in a timely manner, if we ask to see them.

Advanced guidance

This resource is aimed at professional advisers and employers with in-house professionals.

Related content