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Percentage of people who do not take up their pensions

FOI reference - FOI 2017-03-03(a)
Date - 03/03/2017


Percentage of people who do 'not' take up their pensions. Also where the pension pots go when not claimed.

On 9 February 2017 you provided the following clarification of your request:

I am trying to establish the amount of pensions state or other that are 'not' claimed also where the pension pots go if not. The Department for Work and Pensions (DWP) have already sidestepped the question.

I paid into a pension through National Insurance contributions, without my consent, yet all the new pensions provisions etc, hide where the monies are held etc.

I have a gripe that it was suggested my monies would be held in a fund, yet now they seem to have been used for some other reason, fraud / theft? In the real world this is not allowed, is it?

I have empathy that people are coming into our country and need help without paying into such funds yet get paid from them, again, without my permission.


We are unable to supply the information requested for the reasons set out below.

Information we are not able to supply

We do not hold information about the percentage of people who do 'not' take up their pensions or about where the pension pots go when they are unclaimed.

Advice and assistance

Under the Freedom of Information Act (FoIA) we also have a duty to offer advice and assistance to the extent that this is reasonably expected in relation to a particular request.

The Pensions Regulator (TPR) is the UK regulator of work-based pension schemes. State pensions do not fall within our regulatory remit.

Work-based pensions are run by trustees, who are responsible for the proper running of their respective pension schemes – from the collection of contributions, to the investment of assets and payment of benefits. Trustees are required to take regular, reasonable steps to trace missing scheme members. Where there are members who have not been traced, trustees are required to ensure that each member’s benefit is secured, for example with an insurance company, even though the member may never materialise.

State pensions are administered by the Department for Work and Pensions (DWP). If you have not already done so, you may wish to refer your request to the DWP’s FOI team at

You may also wish to review the annual reports on the National Insurance Fund investment account which are published on the GOV.UK website.