FOI reference - FOI-5794
Date - 20 April 2021
Date - 20 April 2021
Request
1) Please advise what technologies (including version) you use for HR, Payroll, L&D, Finance, Procurement and Contact Centre
2) Please advise if any of the services are outsourced to third parties, and if so, when does the contract end?
2) Please advise if any of the services are outsourced to third parties, and if so, when does the contract end?
Response
I can confirm that we hold the information you have requested.
Information we are able to supply
1) Please advise what technologies (including version) you use for:
| Name of technology | Version used | |
|---|---|---|
| HR | MyHR | 10.38.0 |
| Payroll | Midland IT/iTrent | Release 10.38.01 Build 105 |
| L&D | MyHR | 10.38.0 |
| Finance | Sage 200 | 10.00.000 |
| Procurement | Purchase 2 Pay (Basware) | Build P2P_releases-21.3.2_20210407.4. |
| Jagger Advantage | Release 21.1 | |
| Contact Centre | MSCRM | 3.0 |
2) Please advise if any of the following services are outsourced to third parties, and if so, when does the contract end?
| Outsourced? | If so, name of organisation outsourced to | Contract end date | |
|---|---|---|---|
| HR | No | n/a | n/a |
| Payroll | Midland IT/iTrent | MHR | 31/06/2021 (x12month extension which will be invoked until 2022) |
| L&D | No | n/a | n/a |
| Finance | No | n/a | n/a |
| Procurement | No | n/a | n/a |
| Contact Centre | Yes – partially: We deliver some elements in-house | Capita which will be taken over by HGS UK in September 2021 | Capita: 30/09/2021 HGS: UK 29/02/2024 |