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Case Officer - Regulatory Transactions (x2)

Reporting to: Regulatory Transactions Team Leader – Lead Specialist
Team: Frontline Regulation
Contract type: Permanent (x1) and Fixed Term for 12 months (x1)
Salary: Between £26,873 and £35,673 per annum dependent on skills and experience, with access to performance related pay, bonus and civil service pension scheme
Location: Brighton
Closing date: Tuesday 19 October 2021

Job ref: 109876

TPR grade: 11

About us

The Pensions Regulator (TPR) is responsible for protecting workplace pensions in the UK. We work with employers and those running pensions to help people save safely for their retirement.

We have a fantastic office located in the heart of Brighton that is a short distance from the train station, shops and the sea.

We put our 700+ employees first by supporting flexible working and offering a diverse, lively and inclusive environment. This includes LGBT+ Network (PROUD), Women’s Network, BAME Network (ME) and a Disability Network, which offer supportive spaces to connect with like-minded individuals.

We are committed to making TPR a great place to work. We do all we can to support our people reach their full potential with training, secondment and development opportunities.

We are still working remotely and are transitioning to a hybrid working model by April 2022, subject to government guidelines. Please note our contractual working location is Brighton.


We’re looking for two Case Officers to lead a varied portfolio of regulatory interventions, using legislative powers where required, to mitigate risks to TPR’s statutory objectives and ensure good outcomes for savers.

This role sits within the Regulatory Transactions Team (RTT) as part of the Frontline Regulation directorate. RTT is responsible for effectively delivering high volume intervention and regulation across a variety of areas as well as handling applications for TPR to exercise various powers.


You will:

  • lead the progression of regulatory interventions relating to breaches of law or applications for TPR to use powers, from start to finish
  • effectively identify risk to savers, TPR’s statutory objectives and TPR’s reputation within owned portfolio of interventions
  • mitigating risks in line with delegated authority or, when appropriate, obtaining legal or other advice before escalating with recommendations
  • follow process guidelines in line with legislative framework. Working independently and as part of a team to obtain the information necessary to make decisions
  • communicate with stakeholders verbally and in writing, to influence behaviours in order to ensure compliance

Essential and desirable criteria


  • Ability to take ownership of a wide variety of regulatory interventions from start to finish, planning and prioritising own workload to meet deadlines and quality assurance criteria.
  • Ability to understand complex information and legislation, and the ability to identify risk and solve complex issues, overcoming challenges as they appear.
  • Experience of identifying risks based on analysis of information received and acting appropriately, in line with guidance and advice.
  • Strong analytical skills to decide when your intervention requires deviation from the established framework or the use of powers to resolve.
  • Excellent verbal and written communication skills, with the ability to fully and accurately complete reports, correspondence and legal documentation, escalating for advice and authorisation when required.


  • Pensions knowledge.
  • Experience of working within a legislative framework.

Person specification

  • Proactive and flexible.
  • Ability to prioritise and use initiative.
  • Problem solving and analytical skills.
  • Communication skills at all levels.
  • Attention to detail and accuracy.

Salary and benefits

As well as a salary between £26,873 and £35,673, we offer:

  • Civil Service Pension arrangements, which are recognised as some of the best in the pensions world
  • discretionary bonus arrangements
  • access to performance related pay progression
  • 25 days annual leave provision
  • flexible working arrangements
  • development opportunities
  • enhanced parental leave arrangements
  • a free employee assistance programme
  • an excellent office location in Brighton

How to apply

Please send your CV to along with a covering letter, quoting ref 109876 with details of how your experience and skills meet our essential criteria and details of your notice period.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

Applications will be considered on a part time and job share basis.

Please be aware we are currently holding interviews through Microsoft Teams due to COVID-19.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please email