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Dynamics 365 Specialist (SSRA) (Maternity Cover)

Reporting to: Lead Dynamics Specialist (SSRA)
Team: Corporate Services
Contract type: Maternity cover
Salary: £34,694 - £46,056 per annum with access to performance related pay and civil service pension scheme
Location: Brighton
Closing date: Sunday 26 September 2021

Job ref: 103139

TPR grade: 9

About us

The Pensions Regulator (TPR) is responsible for protecting workplace pensions in the UK. We work with employers and those running pensions to help people save safely for their retirement.

We have a fantastic office located in the heart of Brighton that is a short distance from the train station, shops and the sea.

We put our 700+ employees first by supporting flexible working and offering a diverse, lively and inclusive environment. This includes LGBT+ Network (PROUD), Women’s Network, BAME Network (ME), and a Disability Network, which offer supportive spaces to connect.

We are committed to making TPR a great place to work. We do all we can to support our people reach their full potential with training, secondment and development opportunities.


We're looking for Dynamics 365 Specialist to assist us delivering Dynamics 365 solutions to the Regulator while one of our great team goes on maternity. The role will develop and implement Dynamics 365 solutions for our ‘Systems Supporting Regulatory Activity’ (SSRA) teams. A large and exciting programme to transform how this arm of our organisation operates is underway; you will play an important role in this programme as the SSRA business processes are migrated to Dynamics 365 and then, as services go live, be responsible for their ongoing development and availability; ensuring TPR are maximising their D365 investment.


You will:

  • under the direction of the Lead Dynamics Specialist, be an active member of the Dynamics team in designing and implementing enterprise solutions based on Microsoft Dynamics 365
  • liaise with product owners, functional consultants and other internal customers to ensure that business requirements for Dynamics 365 (Customer Engagement and Marketing) are fulfilled
  • implement changes to the Dynamics 365 (Customer Engagement and Marketing) applications
  • participate in the full value stream of the SSRA Dynamics 365 implementation
    • ensure solution delivery adheres to SSRA Dynamics SDLC process, enabling fast and safe feature delivery to our users
    • contribute to the development of processes and standards for Dynamics 365 delivery, focusing on DevOps principles and values
    • ensure reliability of production SSRA Dynamics services to the organisation
    • liaise with support teams to ensure timely responses to issues raised by the business
  • collaborate with other teams to develop system integrations, data migration, automated testing
    • offer technical advice and guidance, as well as leading by example through demonstrating TPR competencies and values

Essential and desirable criteria


  • demonstrable experience of managing and configuring
    • Microsoft Dynamics 365 Customer Engagement solutions
    • Microsoft Dynamics Marketing
  • experience of end user training for Dynamics solutions
    • including demonstrable experience of writing solution documentation
  • experience of working as part of a delivery team in an Agile/Kanban environment
  • experience of working with an external supplier/consultancy for solution delivery


  • experience of PowerApps and Power Automate
  • experience of SharePoint
  • experience of Power BI
  • demonstrable experience diagnosing technical problems in complex business systems

Person specification

Person specification

  • problem solving and analytical skills
  • negotiating skills
  • effective change facilitator
  • communication skills at all levels
  • excellent customer service
  • ability to work on own initiative and self-sufficiency on a day-to-day basis

Salary and benefits

As well as a salary between £33,883 - £44,979, we offer:

  • Civil Service Pension arrangements, which are recognised as some of the best in the pensions world
  • discretionary bonus arrangements
  • access to performance related pay progression
  • 25 days annual leave provision
  • flexible working arrangements
  • development opportunities
  • enhanced parental leave arrangements
  • a free employee assistance programme
  • an excellent office location in Brighton

How to apply

Please send your CV and a written statement to quoting ref 103139 with details of how your experience and skills meet our essential criteria and details of your notice period.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

Applications will be considered on a part time and job share basis.

Please be aware we are currently holding interviews through Skype due to COVID-19.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please email