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Head of HR Operations and HR Business Partnering

Reporting to: HR Director
Team: HR
Contract type: Fixed term for 12 months
Salary: From £76,656 per annum
Location: Brighton
Closing date: Monday 19 October 2020

Job ref: 61389

TPR grade: 4

About us

The Pensions Regulator (TPR) is responsible for protecting workplace pensions in the UK, working with employers and those running pensions to help people save safely for their retirement. We have an excellent office location in the heart of Brighton and have a diverse, lively and professional workforce.

We are committed to making TPR a great place to work and doing all we can to support our people to reach their full potential. Join our expanding team for the chance to be a part of the biggest change to pensions in a generation.


The Head of HR Operations and Business Partnering leads and manages the HR business facing services they deliver on a day-to-day basis. Providing leadership and direction to a team of 14 to ensure they deliver great business outcomes. The team this role will lead consists of three functions; Recruitment, Operations and MI and HR Business Partnering.


You will:

  • manage two HR leads who have responsibility for the day to day operations of their functions (Recruitment, Operations and MI; HR Business Partnering)
  • work with HR Management Committee to evaluate and improve the employee experience by developing and implementing policies and procedures which align to the culture and values
  • work with the Senior HRBP Lead to enhance and embed a strategic business partnering model of which the primary role is to collaborate, influence and enable business leaders and their teams to deliver their priorities
  • review and enhance the employee relations capability within HR and across the organisation, ensuring the policies are fit for purpose and up to date with employment legislation
  • work with HR peers and team to review and improve the service value proposition which meets the needs of the organisation and delivers effective and efficient solutions to all users
  • review existing HR systems and technology, recommending improvements including digital solutions that will assist the strategic HR agenda and enable continuous improvement

Essential criteria

  • MCIPD or equivalent
  • substantial evidence of successful generalist experience at this level in a complex organisation working across the full employee lifecycle 
  • demonstrable leadership and management experience, including identifying and improving policies and procedures and ways of working to ensure appropriate services are delivered
  • experience of developing/contributing to HR strategy and interpreting strategy into action at an operational level
  • oversight and experience of managing complex HR projects
  • evidence of ability to engage with and influence staff at all levels, including the executive team
  • evidence of preparing and delivering high quality formal Committee papers successfully, getting support from a variety of stakeholders as part of the process
  • experience of working in close collaboration and forming strong relationships with leaders, managers and stakeholders
  • experience of managing and overseeing complex employee relation cases and tribunals, working with unions and employment lawyers
  • experience of process improvement (LEAN methodology or similar)

Person specification

  • decisive and strategic
  • outstanding communication skills at all levels
  • approachable and calm
  • strong leadership skills
  • ability to manage and prioritise a large, varied and complex workload

Salary and benefits

As well as a starting salary of £76,656 we offer:

  • Civil Service Pension arrangements, which are recognised as some of the best in the pensions world
  • discretionary bonus arrangements
  • access to performance related pay progression
  • 25 days annual leave provision
  • flexible working arrangements
  • development opportunities
  • enhanced parental leave arrangements
  • a free employee assistance programme
  • an excellent office location in Brighton

How to apply

We provide an exciting, supportive and flexible working environment, and are committed to helping our people meet their full potential.

The Pensions Regulator is an inclusive employer and offers equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation. TPR welcomes applications from the BME and LGBT communities who are currently under represented at TPR.

Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

Applications will be considered on a part time and job share basis.

Please send your CV to along with a covering letter, quoting ref 61389 with details of how your experience and skills meet our essential criteria and details of your notice period. 

Please be aware we are currently holding interviews through Skype due to COVID-19.

If you have any enquiries with regards to this role or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please email