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Head of IT Solutions

Reporting to: Director of IT
Team: Finance & Corporate Services
Contract type: Permanent
Salary: From £76,656 per annum
Location: Brighton
Closing date: Tuesday 8 September 2020

Job ref: 58634

TPR grade: 4

About us

The Pensions Regulator (TPR) is responsible for protecting workplace pensions in the UK, working with employers and those running pensions to help people save safely for their retirement. We have an excellent office location in the heart of Brighton and have a diverse, lively and professional workforce.

We are committed to making TPR a great place to work and doing all we can to support our people to reach their full potential. Join our expanding team for the chance to be a part of the biggest change to pensions in a generation.


We’re looking for an experienced Head of IT Solutions to lead, drive and manage the implementation of an exemplary internal and external customer experience across TPR’s IT solutions.

Reporting to the Director of IT and responsible for a team of 25-plus you will be responsible for establishing an IT solutions delivery model that enables TPR regulatory activities through agile, reliable, recoverable, automated, secure and cost-effective IT solutions and development practices.


You will:

  • understand the business needs and requirements of internal and external TPR customers and stakeholders, optimising the design and delivery of IT solutions to maximise TPR's ability to engage with and support key stakeholder groups
  • champion, develop and implement TPR’s IT solutions strategy for the automatic enrolment transformation and systems to support regulatory activity programmes to achieve business outcomes with quality software and solutions
  • evangelise IT development, solutions and DevOps capabilities, principles and practices across solutions teams and sponsor agile, cross-team and collaborative working
  • balance supply and demand forces as an internal supplier to programmes, business-as-usual and change initiatives ensuring delivery of solutions to the appropriate time, scope and quality standards
  • advocate continuous improvement in development, solutions and DevOps methodologies, processes and standards including best practice, standards and policies relating to TPR’s target operating model
  • proactively enhance IT’s reputation by influencing internal stakeholders on IT innovation and future direction and in working with TPR 'heads of' on best practice in IT solutions

Essential criteria

  • Previous experience as a Head of IT Solutions in an IT department with experience of managing IT development, solutions, stakeholder relationships, agile and DevOps processes.
  • Strong and deep technical IT knowledge to be able to work closely with technical teams in agile solutions, development, DevOps, database administration and workplace administration.
  • IT qualified (BSc desirable or equivalent experience) and demonstrable success in applying IT disciplines.
  • Excellent knowledge of SDLC development methodologies and IT processes (agile, waterfall).
  • Deep understanding of software development technical principles, best practice and drive to implement exemplary IT solutions, development and DevOps solutions including coding standards.
  • Good experience using Microsoft development technologies (.Net) plus Cloud (Azure), commercial off-the-shelf software as well as SharePoint, Dynamics, Sitecore and SQL.
  • Understanding of web, cloud and database architecture and design principles.
  • Able to champion solutions, IT development and DevOps processes, define and implement improvements to the processes ensuring high levels of performance, quality software and establishing improvement activities when required.
  • The ability to work across functions and teams at all levels and to foster momentum and cohesion around common goals with key stakeholders.
  • A track record of leading complex design in IT solutions and IT development work and a proven ability to set the direction and translate strategic priorities into clear outcome-focused objectives for managers and teams in a demanding leadership role.

Person specification

  • Ability to prioritise and use initiative.
  • Negotiating skills – ability to influence and challenge constructively with people at all levels of TPR.
  • Problem solving and analytical skills.
  • Strong communication skills at all levels.
  • Rigorous attention to detail and accuracy.
  • Leadership skills.

Salary and benefits

As well as a starting salary of £76,656 we offer:

  • Civil Service Pension arrangements, which are recognised as some of the best in the pensions world
  • discretionary bonus arrangements
  • access to performance related pay progression
  • 25 days annual leave provision
  • flexible working arrangements
  • development opportunities
  • enhanced parental leave arrangements
  • a free employee assistance programme
  • an excellent office location in Brighton

How to apply

We provide an exciting, supportive and flexible working environment, and are committed to helping our people meet their full potential.

The Pensions Regulator is an inclusive employer and offers equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation. TPR welcomes applications from the BME and LGBT communities who are currently under represented at TPR.

Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

Applications will be considered on a part time and job share basis.

Please send your CV to along with a covering letter, quoting ref 58634 with details of how your experience and skills meet our essential criteria and details of your notice period. 

Please be aware we are currently holding interviews through Skype due to COVID-19.

If you have any enquiries with regards to this role or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please email