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Interaction Designer

Reporting to: Digital Project Manager
Team: Communications (Online Services)
Contract type: 2 years fixed-term
Salary: From £39,668 per annum
Location: Brighton
Closing date: Monday 25 May 2020

About us

The Pensions Regulator (TPR) is responsible for protecting workplace pensions in the UK, working with employers and those running pensions to help people save safely for their retirement. We have an excellent office location in the heart of Brighton and have a diverse, lively and professional growing workforce.

We are committed to making TPR a great place to work and doing all we can to support our people to reach their full potential. Join our expanding team for the chance to be a part of the biggest change to pensions in a generation.


Are you interested in designing government digital services that make a difference? We’re looking for an interaction designer to lead the user-centered design of our transactional services. We collect information online from pension schemes to help us regulate the market. We need to ensure excellent interface design results in the collection of accurate data, with the minimum amount of effort from users and our staff.

You’ll lead the development of design concepts to deliver digital products that are easy to find and use. You’ll own the design system and ensure consistency and accessibility across our web estate. Working alongside developers, content designers, user researchers and product people, you will deliver new digital products that help protect people’s pensions.


  • Have responsibility for product-level design decisions, leading design direction via creating wireframes, interactive prototypes and styled prototypes for the information architecture, informational web pages, transactional forms, and new user-facing features for the TPR website.
  • Work with evidence from user research, analytics, and best practice in the industry to create and iterate prototypes and refine the design processes to accommodate new insight and understanding.
  • Lead collaborative team workshops to achieve consensus around design decisions, justifying your ideas effectively, championing user needs and balancing against a range of stakeholder opinion and business need.

Essential and desirable criteria


  • Knowledge of platform constraints, cross-browser compatibility, accessibility guidelines and experience of designing for these, ideally in the creation of, or contribution to, a design system.
  • Experience of CSS / HTML and online prototyping tools.
  • Experience in optimising websites for mobile devices and responsive grid-based layout.
  • Experience of working in an agile environment, with a cross-functional team, to construct a minimum viable product and to contribute expertise that helps the team prioritise features for future release.
  • Excellent verbal, written and presentational communication skills in conveying design concepts and prototypes to a range of stakeholders including developers and business analysts.


  • Professional qualification in user experience (UX), web design, graphic design, HCI or digital-related disciplines.
  • Experience of designing transactional online services, eg digital form interfaces.

Person specification

  • Proactive and flexible.
  • Problem solving and analytical skills.
  • Communication skills at all levels.
  • Attention to detail and accuracy.
  • Personable and a team player.

Salary and benefits

As well as a starting salary of £39,668, we offer:

  • Civil Service Pension arrangements, which are recognised as some of the best in the pensions world
  • discretionary bonus arrangements
  • access to performance related pay progression
  • 25 days annual leave provision
  • flexible working arrangements
  • development opportunities
  • enhanced parental leave arrangements
  • a free employee assistance programme
  • an excellent office location in Brighton

How to apply

We provide an exciting, supportive and flexible working environment, and are committed to helping our people meet their full potential.

The Pensions Regulator is an inclusive employer and offers equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation. TPR welcomes applications from the BME and LGBT communities who are currently under represented at TPR.

Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

Applications will be considered on a part time and job share basis.

Please send your CV to along with a covering letter, quoting ref 1849 with details of how your experience and skills meet our essential criteria and details of your notice period.

Please be aware we are currently holding interviews through Skype due to COVID-19.

If you have any enquiries with regards to this role or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please email