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Lead Administrator - Intelligence Adviser

Reporting to: Specialist - Intelligence
Team: Frontline Regulation
Contract type: Permanent
Salary: From £23,684 per annum
Location: Brighton
Closing date: Wednesday 14 August 2019

Job ref: 1597

TPR grade: 12 - Lead Administrator

About us

The Pensions Regulator (TPR) is responsible for protecting workplace pensions in the UK, working with employers and those running pensions to help people save safely for their retirement. We have an excellent office location in the heart of Brighton and have a diverse, lively and professional growing workforce.

We are committed to making TPR a great place to work and doing all we can to support our people to reach their full potential. Join our expanding team for the chance to be a part of the biggest change to pensions in a generation.

Role

We’re looking for an Intelligence Adviser to work on the Front Desk of the Intelligence Team and provide a focused, effective and efficient support service for the team. You will capture, record, assess and develop intelligence referrals from various sources to include reports from whistleblowers regarding Frontline Regulation matters such as pension scams and suspected automatic enrolment breaches or late payment of contributions. You will have experience of working within a law enforcement agency, regulator or similar agency and have a good working knowledge of the National Intelligence Model.

Responsibilities

  • Be responsible for the timely and accurate inputting of new referrals and associated data into the intelligence system, administrative tasks around linking related entities together, and the monitoring and escalation of intelligence in line with key performance indicators (KPIs) and policies.
  • Carry out research including using intelligence systems and open source checks to identify other intelligence of note in regard to referrals / cases, as well as assessing the quality and grading of intelligence received.
  • Complete intelligence logs following own research into allegations received into the team, and review intelligence logs submitted into Intelligence by other teams / agencies, escalate where appropriate and save into the relevant systems using the agreed process.
  • Be responsible for the intelligence end-to-end case management process for certain case types and making recommendations for case disposal.
  • Prepare subject profiles for further development and escalation to analysts or case teams.
  • Contact providers for further information where there are gaps in late payment reports and other relevant stakeholders to acquire certain intelligence in relation to referrals / cases in a timely manner.
  • Handle, record and disseminate sensitive whistleblower information in line with legal and procedural requirements.
  • Conduct ad hoc intelligence checks for internal stakeholders following agreed procedures.
  • Support the Principal - Intelligence Manager and Specialist as required in the operation of the function including organising meetings, producing minutes, and other such duties.

Essential criteria

  • Experience of working in line with robust governance and risk assessment processes, and ensuring the security of sensitive material.
  • Ability to prioritise in a fast-paced environment, make decisions regarding escalations and work to tight deadlines.
  • Experienced in producing high quality written work.
  • Experience of working with multiple stakeholders.
  • Experience of handling sensitive information.
  • Experience of working in an intelligence / risk environment.
  • Intelligence Researcher skills.

Person specification

  • Can do approach.
  • Proactive and flexible.
  • Ability to prioritise and use initiative.
  • Attention to detail and accuracy.
  • Communication skills at all levels.

Salary and benefits

As well as a starting salary of £23,684, we offer:

  • Civil Service Pension arrangements, which are recognised as some of the best in the pensions world
  • discretionary bonus arrangements
  • access to performance related pay progression
  • 25 days annual leave provision
  • flexible working arrangements
  • development opportunities
  • enhanced parental leave arrangements
  • a free employee assistance programme
  • an excellent office location in Brighton

How to apply

We provide an exciting, supportive and flexible working environment, and are committed to helping our people meet their full potential.

TPR is an inclusive employer and offers equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation. TPR welcomes applications from the black, Asian, and minority ethnic (BAME) and lesbian, gay, bisexual, and transgender (LGBT) communities who are currently under represented at TPR.

Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

Applications will be considered on a part time and job share basis.

Please send your CV and a covering letter, with details of how your experience and skills meet our essential criteria to recruitmentteam@tpr.gov.uk.

If you have any enquiries with regards to this role or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please email recruitmentteam@tpr.gov.uk.