Lead Associate – Interaction Designer | The Pensions Regulator Skip to main content

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Lead Associate – Interaction Designer

Reporting to: Head of Online Services
Team: Communications
Contract type: Permanent
Salary: From £33,057 per annum
Location: Brighton
Closing date: Sunday 1 September 2019

Job ref: 1551

TPR grade: 9 - Lead Associate

About us

The Pensions Regulator (TPR) is responsible for protecting workplace pensions in the UK, working with employers and those running pensions to help people save safely for their retirement. We have an excellent office location in the heart of Brighton and have a diverse, lively and professional growing workforce.

We are committed to making TPR a great place to work and doing all we can to support our people to reach their full potential. Join our expanding team for the chance to be a part of the biggest change to pensions in a generation.


The successful applicant will be the overall lead for the design direction across TPR’s digital estate. They will be responsible for product level design decisions while managing a portfolio of activities within the Online Services team.


You will:

  • develop wireframes, interactive prototypes and styled prototypes for the information architecture, web pages and new user-facing features for the TPR website and online campaigns
  • contribute to the development of design concepts, interpreting evidence-based research, best-practice guidance and performance metrics and incorporating this into your work
  • collaborate with other team members and stakeholders to develop and test digital products, user journey designs and campaigns
  • advocate for user needs, making recommendations to improve the user experience always
  • work to, and expand upon, the in-house style guide and design elements pattern library
  • ensure that all output meets the corporate accessibility standard (WCAG AA)

Essential and desirable criteria


  • Experience of CSS/HTML and online prototyping tools.
  • Experience of working in an agile environment, constructing a minimum viable product and prioritising features for future release.
  • Experience in optimising websites for mobile devices and responsive grid-based layout.
  • Experience of leading collaborative team workshops to achieve consensus around design decisions.
  • Experience of working with developers on the team to communicate design detail and successfully implement designs ensuring consistency with brand, style guidelines and look and feel.


  • Professional qualification in user experience, web design, graphic design, human-centred interaction or digital-related disciplines.

Person specification

  • Ability to prioritise and use initiative.
  • Problem solving and analytical skills.
  • Communication skills at all levels.
  • Attention to detail and accuracy.
  • Excellent customer service.

Salary and benefits

As well as a starting salary from £33,057, we offer:

  • Civil Service Pension arrangements, which are recognised as some of the best in the pensions world
  • discretionary bonus arrangements
  • access to performance related pay progression
  • 25 days annual leave provision
  • flexible working arrangements
  • development opportunities
  • enhanced parental leave arrangements
  • a free employee assistance programme
  • an excellent office location in Brighton

How to apply

We provide an exciting, supportive and flexible working environment, and are committed to helping our people meet their full potential.

The Pensions Regulator is an inclusive employer and offers equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation. TPR welcomes applications from the black, Asian, and minority ethnic (BAME) and lesbian, gay, bisexual, and transgender (LGBT) communities who are currently under represented at TPR.

Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

Applications will be considered on a part time and job share basis.

Please send your CV and a covering letter, with details of how your experience and skills meet our essential criteria to recruitmentteam@tpr.gov.uk.

If you have any enquiries with regards to this role or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please email recruitmentteam@tpr.gov.uk.