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Lead Associate - Senior Performance Analyst

Reporting to: Digital Project Manager
Team: Communications
Contract type: Permanent and part-time fixed-term until March 2022
Salary: £46,821 per annum
Location: Brighton
Closing date: Friday 29 May 2020

Job ref: 1462

TPR grade: 9

About us

The Pensions Regulator (TPR) is responsible for protecting workplace pensions in the UK, working with employers and those running pensions to help people save safely for their retirement. We have an excellent office location in the heart of Brighton and have a diverse, lively and professional workforce.

We are committed to making TPR a great place to work and doing all we can to support our people to reach their full potential. Join our expanding team for the chance to be a part of the biggest change to pensions in a generation.


We’re looking for a Senior Performance Analyst to join a small digital team working to improve our website, learning platform, intranet and campaigns.

You’ll track and interrogate usage data in website analytics packages and search logs. You’ll plan and design your analysis to support decision making at different phases of digital product delivery. You’ll present your recommendations for improvements, to a team which includes interaction and content designers and user researchers. You’ll automate analytical reports and up-skill others in analysis, so they can use data to make decisions about product development, improving the outcomes for pension savers.


  • Set up performance measurement frameworks.
  • Develop tools and techniques to aid others in analysis.
  • Carry out complex analysis of data.
  • Visualise data to tell compelling and actionable stories relevant for business goals.
  • Present, communicate and disseminate analysis and recommendations.
  • Provide the intelligence to support the formulation of both short-term and long-term strategic plans.

Essential criteria

  • Understands what data sources, analytical techniques and tools can be used at each point throughout the digital product lifecycle. Skilled in providing evidence for design decisions, including communicating the limitations of data.
  • Able to integrate digital analytics with qualitative data, such as user surveys and user research, to develop hypotheses for testing.
  • Can develop a performance framework, including key performance indicators (KPIs) for a service or product that are based on an understanding of user goals.
  • Able to set up a system to get data ready for use and specify how data should be cleansed and prepared, according to data security and privacy principles.
  • Knowledge of relevant software applications which include: SiteCore, Google Analytics, ATI, Microsoft Azure search,, Google Tag Manager, HotJar, Google Search Console / Moz / SEO Quake.

Person specification

  • Problem solving and analytical skills.
  • Ability to prioritise and use initiative.
  • Attention to detail and accuracy.
  • Proactive and flexible.
  • Communication skills at all levels.

Salary and benefits

As well as a starting salary of £46,821, we offer:

  • Civil Service Pension arrangements, which are recognised as some of the best in the pensions world
  • discretionary bonus arrangements
  • access to performance related pay progression
  • 25 days annual leave provision
  • flexible working arrangements
  • development opportunities
  • enhanced parental leave arrangements
  • a free employee assistance programme
  • an excellent office location in Brighton

How to apply

We provide an exciting, supportive and flexible working environment, and are committed to helping our people meet their full potential.

The Pensions Regulator is an inclusive employer and offers equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation. TPR welcomes applications from the BME and LGBT communities who are currently under represented at TPR.

Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

Applications will be considered on a part time and job share basis.

Please send your CV to along with a covering letter, quoting ref 1462 with details of how your experience and skills meet our essential criteria and details of your notice period. 

Please be aware we are currently holding interviews through Skype due to COVID-19.

If you have any enquiries with regards to this role or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please email