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Officer - Case Officer x2

Reporting to: Lead Associate - Regulatory Transactions
Team: Frontline Regulation
Contract type: Fixed-term x2 (6 and 12 months)
Salary: From £26,218 per annum
Location: Brighton
Closing date: Tuesday 24 September 2019

Job ref: 1612

TPR grade: 11 - Officer

About us

The Pensions Regulator (TPR) is responsible for protecting workplace pensions in the UK, working with employers and those running pensions to help people save safely for their retirement. We have an excellent office location in the heart of Brighton and have a diverse, lively and professional growing workforce.

We are committed to making TPR a great place to work and doing all we can to support our people to reach their full potential. Join our expanding team for the chance to be a part of the biggest change to pensions in a generation.

Role

We’re looking for two Case Officers to lead a wide portfolio of regulatory interventions, using legislative powers where required, to mitigate risks to TPR’s statutory objectives and ensure good outcomes for members.

The roles sit within Regulatory Transactions as part of the Frontline Development directorate. We’re responsible for effectively delivering high volume regulation across a variety of basic compliance requirements and requests for TPR to exercise a power.

Responsibilities

  • Lead the progression of regulatory interventions relating to breaches of law or applications for TPR to use powers, from allocation to resolution.
  • Follow process guidelines in line with legislative framework.
  • Working independently and as part of a team to obtain the information necessary to make decisions.
  • Identify risks based on information received and escalate to the appropriate business area or gain and review legal advice before concluding.
  • Communicate with stakeholders verbally and in writing, to influence behaviours in order to ensure compliance.
  • Use own judgement to deal with external stakeholder enquiries and resolve or route appropriately.

Essential criteria

  • Ability to lead the progression of regulatory interventions relating to breaches of law or applications for TPR to use powers, from allocation to resolution.
  • Experience of working within a legislative framework or within clear processes and procedures.
  • Prioritisation and co-ordination of own workload to meet legislative timescales, published key performance indicators (KPI), internal service level agreements (SLA) and quality assurance criteria.
  • Analytical skills to decide when interventions require use of powers to resolve or a deviation from the established framework.
  • Ability to accurately complete legal documentation and send to affected parties and appropriate decision maker.
  • Capability to identify risks based on information received and escalate to the appropriate business area or gain and review legal advice before concluding.
  • Excellent verbal and written communication skills, the application of which will influence stakeholders to alter behaviours and deliver compliance.
  • Proficient in working with Microsoft Word, Excel and Outlook.

Person specification

  • Proactive and flexible.
  • Ability to prioritise and use initiative.
  • Problem solving and analytical skills.
  • Communication skills at all levels.
  • Attention to detail and accuracy.

Salary and benefits

As well as a starting salary of £26,218 we offer:

  • Civil Service Pension arrangements, which are recognised as some of the best in the pensions world
  • discretionary bonus arrangements
  • access to performance related pay progression
  • 25 days annual leave provision
  • flexible working arrangements
  • development opportunities
  • enhanced parental leave arrangements
  • a free employee assistance programme
  • an excellent office location in Brighton

How to apply

We provide an exciting, supportive and flexible working environment, and are committed to helping our people meet their full potential.

TPR is an inclusive employer and offers equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation. TPR welcomes applications from the black, Asian, and minority ethnic (BAME) and lesbian, gay, bisexual, and transgender (LGBT) communities who are currently under represented at TPR.

Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

Applications will be considered on a part time and job share basis.

Please send your CV and a covering letter, with details of how your experience and skills meet our essential criteria to recruitmentteam@tpr.gov.uk.

If you have any enquiries with regards to this role or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please email recruitmentteam@tpr.gov.uk.