TPR grade: 11 - Officer
The Pensions Regulator (TPR) is responsible for protecting workplace pensions in the UK, working with employers and those running pensions to help people save safely for their retirement. We have an excellent office location in the heart of Brighton and have a diverse, lively and professional growing workforce.
We are committed to making TPR a great place to work and doing all we can to support our people to reach their full potential. Join our expanding team for the chance to be a part of the biggest change to pensions in a generation.
We’re looking for someone to lead a wide portfolio of regulatory interventions, using legislative powers where required, to mitigate risks to TPR’s statutory objectives and ensure good outcomes for members. This Case Officer role sits within the Regulatory Transactions team as part of the Frontline Development directorate. We’re responsible for effectively delivering high volume regulation across a variety of basic compliance requirements and requests for TPR to exercise a power.
- Lead the progression of regulatory interventions relating to breaches of law or applications for TPR to use powers, from allocation to resolution.
- Follow process guidelines in line with legislative framework. Working independently and as part of a team to obtain the information necessary to make decisions.
- Identify risks based on information received and escalate to the appropriate business area or gain and review legal advice before concluding.
- Communicate with stakeholders verbally and in writing, to influence behaviours in order to ensure compliance.
- Use own judgement to deal with external stakeholder enquiries and resolve or route appropriately.
- Ability to lead the progression of regulatory interventions relating to breaches of law or applications for TPR to use powers, from allocation to resolution.
- Experience of working within a legislative framework or within clear processes and procedures.
- Prioritisation and coordination of own workload to meet legislative timescales, published Key Performance Indicators (KPIs), internal Service Level Agreements (SLAs) and Quality Assurance criteria.
- Analytical skills to decide when interventions require use of powers to resolve or a deviation from the established framework.
- Ability to accurately complete legal documentation and send to affected parties and appropriate decision maker.
- Capability to identify risks based on information received and escalate to the appropriate business area or gain and review legal advice before concluding.
- Excellent verbal and written communication skills, the application of which will influence stakeholders to alter behaviours and deliver compliance.
- Proficient in working with Microsoft Word, Excel and Outlook.
- Proactive and flexible.
- Ability to prioritise and use initiative.
- Problem solving and analytical skills.
- Communication skills at all levels.
- Attention to detail and accuracy.
Salary and benefits
As well as a starting salary of £25,380 we offer:
- Civil Service Pension arrangements, which are recognised as some of the best in the pensions world
- discretionary bonus arrangements
- access to performance related pay progression
- 25 days' annual leave provision
- flexible working arrangements
- development opportunities
- enhanced parental leave arrangements
- a free employee assistance programme
- an excellent office location in Brighton
How to apply
We provide an exciting, supportive and flexible working environment, and are committed to helping our people meet their full potential.
TPR is an inclusive employer and offers equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation. TPR welcomes applications from the black, Asian, and minority ethnic (BME) and lesbian, gay, bisexual, and transgender (LGBT) communities who are currently under represented at TPR.
Applications will be considered on a part time and job share basis.
Please send your CV and a covering letter, with details of how your experience and skills meet our essential criteria to email@example.com.
If you have any enquiries with regards to this role or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please email firstname.lastname@example.org.