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Lead Specialist – Senior Campaigns Manager

Reporting to: Head of Campaigns and Marketing
Team: Communications
Contract type: Fixed term contract for four years
Salary: £46,093 to £61,187 per annum with access to performance related pay and civil service pension scheme
Location: Brighton
Closing date: Tuesday 12 January 2021

Job ref: 74153

TPR grade: 7

About us

The Pensions Regulator (TPR) is responsible for protecting workplace pensions in the UK, working with employers and those running pensions to help people save safely for their retirement. We have an excellent office location in the heart of Brighton and have a diverse, lively and professional growing workforce.

We are committed to making TPR a great place to work and doing all we can to support our people to reach their full potential. Join our expanding team for the chance to be a part of the biggest change to pensions in a generation.

Role

We are looking for a senior campaigns manager to lead the communications function for pensions dashboards. Working within an internal project team and with stakeholders in other government departments, you will be responsible for the development of the communications proposition and communications strategy for TPR to fulfil its role in pensions dashboards.

You will design, develop and delivery multi-channel campaigns to influence opinion and drive behaviour change amongst TPR’s regulated community so they prepare and comply with duties associated with the pensions dashboards.

Working for a public body also means you’ll become part of the Government Communications Service (GCS) – opening the door to world-leading communications training, guidance and more.

Responsibilities

  • Engage with senior-level customers across TPR and partner organisations (PDP - Pensions Dashboards Programme – DWP, MAPs and FCA) as you define TPR’s communications’ proposition and ensure the delivery of aligned, coherent and effective communications as per agreed strategy.
  • Lead the planning, development, delivery and evaluation of effective, segmented and targeted multi-channel communications to set expectations and drive behaviour change amongst both regulated entities and wider industry.
  • Ensure effectiveness of campaigns is understood and optimise activities accordingly.
  • Apply test and learn and insights from research to evolve communications messages and approach as the project progresses.
  • Ensure the messaging and channels supporting TPR’s communications are aligned with the wider communications strategy and work with senior-level customers across the business.
  • Deputise for the Head of Campaigns at pensions dashboards meetings as required.
  • Oversee the relationship with third party suppliers if appropriate to ensure delivery of effective communications as per agreed contractual requirements.
  • Design and, if appropriate, recruit the communications team required to deliver dashboards communications. Manage this resource ensuring performance management processes are followed.
  • Manage the overall campaigns budget to ensure all activities are delivered within agreed budgets and to ensure that formal procurement and finance processes are adhered to.

Essential and desirable criteria

Essential:

  • Extensive experience in a multi-channel marketing role.
  • Ability to understand business objectives and develop a communications proposition and strategy.
  • Experience of planning, management and evaluation of behaviour change campaigns.
  • An outcome focused approach with the ability to effectively deliver to deadlines.
  • Understanding of customer segmentation.
  • Experience of management of contact data and use of CRM solutions.
  • Experience of print, production and design.
  • Strong digital marketing skills including display, email and social media.
  • Experience of planning/utilising marketing research for campaigns and marketing purposes.
  • Proven experience of “test and learn” to inform the evolution of communications activity.
  • Experience of working with external stakeholders and suppliers on strategic campaigns.
  • Strong project management skills.
  • Strong agency and internal/external supplier management skills.
  • Budget management and procurement experience.
  • Line management experience.

Desirable:

  • Experience in B2B financial sector.
  • Appreciation of Agile methodology.
  • GCS OASIS and evaluation frameworks.
  • Better regulation principles and best practice.

Person specification

  • Ability to prioritise and use initiative.
  • Negotiating skills.
  • Calm under pressure.
  • Communication skills at all levels.
  • Leadership skills.

Salary and benefits

As well as a salary between £46,093 and £61,187, we offer:

  • Civil Service Pension arrangements, which are recognised as some of the best in the pensions world
  • discretionary bonus arrangements
  • access to performance related pay progression
  • 25 days annual leave provision
  • flexible working arrangements
  • development opportunities
  • enhanced parental leave arrangements
  • a free employee assistance programme
  • an excellent office location in Brighton

How to apply

We provide an exciting, supportive and flexible working environment, and are committed to helping our people meet their full potential.

TPR is an inclusive employer and offers equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation. TPR welcomes applications from the BME and LGBT communities who are currently under represented at TPR.

Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

Applications will be considered on a part time and job share basis.

Please send your CV to recruitmentteam@tpr.gov.uk along with a covering letter, quoting ref 74153 with details of how your experience and skills meet our essential criteria and details of your notice period.

Please be aware we are currently holding interviews through Skype due to COVID-19.

If you have any enquiries with regards to this role or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please email recruitmentteam@tpr.gov.uk.