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Pay an automatic enrolment penalty notice

If you have received a penalty notice or invoice from us there are a variety of ways to pay.

Penalty notice payment options

You can pay your penalty using our secure online payment service provided your debt has not been subject to court action. You will need your penalty notice reference for this (you can find this on the front of your notice).  

You must pay by the date shown on the front of your penalty notice. 

Pay your penalty notice

If your notice reference begins with AE or C, you should follow the payment instructions on the notice as you won’t be able to pay it online. 

You can also pay your penalty using the bank details shown below.

To pay your penalty notice by BACS transfer please send the payment to:

  • Sort code: 40-14-03
  • Account number: 72526026

Please quote your Penalty Notice number as the reference number for your payment. 

Not including the Penalty Notice number may result in us not being able to allocate your payment or returning the payment as unrecognised.

If you don’t pay the penalty we will recover any unpaid fines through legal proceedings. This may include obtaining a county court judgement and instructing bailiffs.

If you’re struggling to pay your penalty

If you are struggling financially it may be possible for us to discuss and agree a payment plan for you to clear down your penalty.  Please contact us at or call 01273 662051 to discuss options with our Debt Recovery Team.

If you are struggling with debt, please contact one of the free advice services offered across the UK.