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Self-certify you meet the pension scams pledge

If your scheme or organisation meets the actions of the pledge to combat pension scams you can self-certify this to us.

Check you meet the pledge

By submitting a declaration, you are self-certifying that your scheme or organisation has put in place the practices outlined below.

Communicating the risks of scams to members

You regularly warn members about the risk of scams by including scams materials in:

  • annual benefits statements
  • transfer packs when a transfer is requested
  • member-facing communications such as your website

Cash drawdown requests

You encourage members asking for cash drawdown to contact Pension Wise for appropriate impartial guidance.

Warning signs and best practice for transfers

You get to know the warning signs of a scam and good practice for transfers by making sure that trustees and anyone who interacts with members:

  • completes the scams module in the Trustee Toolkit
  • attends industry scams events and webinars
  • stays up to date with scams guidance from The Pensions Regulator (TPR) and the Financial Conduct Authority (FCA) and reviews the Pension Scams Industry Group (PSIG) Code of Good Practice

Reporting concerns about scams to the authorities

You report any concerns about a scam to the authorities and communicate this to the member by:

  • encouraging members to report the scam or suspected scam to Action Fraud, or call Police Scotland on 101 or Advice Direct Scotland on 0808 164 6000
  • directing members to the FCA website to report suspicions about a pension transfer
  • reporting any intelligence or concerns to TPR

Complete your self-certification

Once the practices are in place you can self-certify to us.

Self-certify you meet the pledge

If there are actions you still need to complete before self-certifying, read the pledge to combat pension scams for further information.