Skip to main content

Your browser is out of date, and unable to use many of the features of this website

Please upgrade your browser.


This website requires cookies. Your browser currently has cookies disabled.

Reporting duties

Managers of public service pension schemes must ensure that the scheme return we issue each year is completed on time. They must also tell us of any changes to their scheme’s ‘registrable information’ as soon as possible.

You can complete your scheme return or update your registrable information using Exchange.

Key points

  • Managers of public service schemes must ensure their annual scheme return is completed accurately and on time.
  • They must also let us know of any changes to their scheme’s ‘registrable information’ and provide the up-to-date information as soon as possible.
  • Public service pension schemes that are registered with HM Revenue and Customs (HMRC) and have more than one member must be registered with us.

Scheme returns

Public service pension schemes are legally required to provide ‘registrable information’ to us. This includes completing a scheme return each year. We also ask for some additional information to help us build up as accurate a picture of public service schemes as possible. Failing to complete the scheme return by the required date could lead to us fining the scheme manager or taking other action.

Read a quick guide to the scheme return for public service pension schemes (PDF, 85KB, 3 pages).

Public service scheme return overview

Watch our video for advice and information about completing a public service scheme return.

When you receive your scheme return notice you should complete it using our online service Exchange.

We use the information from the scheme return for a number of purposes. This includes maintaining our register of pension schemes and calculating schemes’ annual levy charges.

Information you’ll need to confirm in your scheme return:

  • Scheme details – including name, Pension Scheme Registry (PSR) number, address, scheme type, HMRC reference number and current status.
  • Number of members – active, deferred and pensioner.
  • Scheme manager – name, address and contact details.
  • Pension board members – name, address and contact details.
  • Employer details.
  • Service provider details – such as third-party/in-house administrator, auditor and insurer.
  • Scheme contact – name, address and contact details.
  • Pension Tracing Service contact details – name, address, telephone number and email address.
  • Whether you consent to electronic services – we'd like to deliver documents by email wherever possible.

You need to complete your scheme return by the date stated on your scheme return notice and on Exchange. This will be at least six weeks from the date of the notice.

If you're unable to complete the scheme return by the due date, contact us.

Once you've submitted your scheme return you'll receive a confirmation email to the Exchange user account from which the scheme return was submitted. If you don't receive the email, please contact us.

Getting started with Exchange

If you've used Exchange before, log on using your registered email address and password. Choose the scheme from the 'My schemes' page and select the 'Scheme maintenance' option.

If you haven't used Exchange before you'll need to register.

If you need to give someone else access to the scheme details in Exchange, log in to the scheme and select 'Manage who can access this scheme online' from the 'Scheme options' menu.

Consent to electronic services

We'd like to deliver documents by email wherever possible, we are therefore asking you to consent to this.

How to update your details and consent preferences

Please note that action is required for each of your schemes, so details must be updated, and the consent option selected for each scheme individually. 

Follow the step-by-step guide below to update the contact details and consent preferences: 

  1. Start by logging on to exchange
  2. Click on the ‘My Schemes’ tab on the top of the screen
  3. Select the relevant scheme from the list in your view
  4. Select 'Update Scheme Details'
  5. Select 'Contact Details'
  6. Select ‘Scheme Return Contact’ to check contact details are correct
  7. Click amend if necessary to update details
  8. Click 'confirm’ or 'cancel’ depending on whether a change has been made
  9. Select 'Consent to electronic service’ and provide consent by ticking the box. If you do not wish to consent, leave the ‘Consent to electronic service’ box unticked
  10. Finish by clicking the 'Save’ button

By completing this process we can make sure you receive emails containing important information required for your Scheme Return Notice, and other important documents or notifications relating to scheme(s) you manage.

Keep scheme information up to date

It is a legal requirement for managers of a scheme to tell us about changes to their scheme’s registrable information as soon as reasonably practicable. This includes keeping up to date the person you have identified as the scheme contact. Managers of schemes can be fined if they don't tell us about changes to registrable information.

You can view and update your scheme’s information at anytime using Exchange.

Checking information in Exchange

We are asking all schemes to check the information they have entered on the following three tabs in Exchange:

  • Employer details
  • Service provider details
  • Governance details

It is important to enter the full name as currently registered with Companies House.

Check the information you are submitting is correct as registered with Companies House.

For any other legal structure, enter the full name, which should be the same as the name provided to any relevant authority (eg for an ordinary partnership, enter the full name of the partnership as provided to HMRC).

Where a scheme manager, employer or service provider is trading under a different name, trading names should not be entered.

Register a scheme

Managers of public service pension schemes that are ‘registrable schemes’ must register their scheme with us. A ‘registrable scheme’ is an occupational or personal pension scheme that is registered with HMRC and has more than one member.

Public service schemes are those principally for:

  • the armed forces
  • civil servants
  • firefighters
  • health service workers
  • the judiciary
  • local government workers
  • the police
  • teachers

In due course they may also include some public body schemes.

Managers of public service pension schemes that need to register with us must do so within three months of registering with HMRC and having more than one member. Managers could face a fine if they don't register on time.

If you need to register a scheme, contact us.