Salesforce products

FOI reference - FOI-143
Date - 1 August 2023

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Request

I'm looking to understand what your organisation is spending on Salesforce products between the dates 1st August 2019 to 1st August 2023.

This includes all quotes (preferably in PDF format) with associated costs, units and discounts relating to Salesforce products (which could include) — 

1. Salesforce Sales Cloud
2. Salesforce Service Cloud
3. Salesforce Revenue Cloud
4. Salesforce Marketing Cloud
5. Pardot
6. Salesforce Experience Cloud
7. Commerce Cloud
8. Salesforce Analytics Cloud
9. Salesforce Apps Cloud
10. Salesforce IoT Cloud
11. Tableau
12. MuleSoft

(these will likely be billed together)

I am investigating your organisation's Salesforce costs against other organisations in assessing if you are getting value for money from Salesforce.

Response

Following a search of our paper and electronic records, I have established that we do not hold the information you have requested. I can confirm TPR has not spent anything on Salesforce between 1st August 2019 to 1st August 2023.