Job ref: 169398
TPR grade: 10 - Associate
About us
More than half the UK working population rely on The Pensions Regulator (TPR) to regulate their retirement savings. With a career at TPR, you’ll be joining an organisation that will impact on millions of lives for decades to come.
Everyone at TPR plays an important role in helping to keep more than £2trn of savings safe. We’re committed to bringing people into TPR who are ready to make a difference and put UK savers at the heart of what we do.
It is important to us that TPR remains a great place to work. We do all we can to help our people reach their full potential with learning, secondment, and development opportunities. We put our 900+ employees first, supporting flexible working and offer a diverse, lively, and inclusive environment. This includes our Disability Network, Family Network, LGBT+ Network (Proud), Minority Ethnic (ME) Network and Women’s Network, which offer spaces to connect.
Our new corporate strategy outlines a bold and challenging vision of how pensions regulation should evolve to keep pace with a change in the scale and nature of the industry. We are at the start of that journey. Join us to find out what part you can play.
We operate a hybrid working model, with regular attendance in our Brighton office to connect with colleagues across the business.
Role
Begin an exciting journey with us as a Content Designer and help to shape our digital content! We’re looking for a Content Designer to work on a range of content such as guidance, forms and transactional services on a government website. You will use your excellent content design skills to create digital content that our audience can find and use easily.
You will ensure our content is accessible and consistent across our web estate. It’s up to you to make sure our users find appropriate content in the right place and in the best format.
Working with subject and legal experts, user researchers, interaction designers and developers, you will deliver content that helps to protect people’s pensions.
Responsibilities
You will:
- develop content that meets our users’ needs as well as the needs of the business
- use evidence, data and research to make your content design decisions
- create effective content for our digital channels including search experience, navigation elements, emails and letters that prompt a user to visit the website, question text, error messages and help text
- work with people across the organisation to promote user-led content development
- contribute to and use the style guides and design patterns
Essential and desirable criteria
Essential
- Knowledge of how to create effective content for digital channels. This includes experience in content auditing, writing and editing (including pair writing), user research and developing user stories, managing content workflow and evaluating digital content against standards and key performance indicators.
- Experience of working with content management systems, for example Sitecore or Umbraco.
- Ability to identify user needs and engage with users or stakeholders to collate evidence of these. You understand and can define research that fits user needs. You can use quantitative and qualitative data about users to create content that meets user needs.
- Experience of influencing subject matter experts to make changes, negotiating where there are trade-offs to be made between different aspects of quality. You can take opposing views to reach consensus. You know how to work with stakeholders and contribute to improving these relationships, using evidence to explain decisions made.
- Excellent verbal, written and presentational communication skills in conveying design concepts and prototypes to a range of stakeholders including developers and business analysts.
- Experience of working in an agile environment, with a cross-functional team.
Desirable
- Professional qualification in digital-related fields.
- Experience of designing content for transactional online services, for example, digital form interfaces.
Salary and benefits
As well as a salary between £31,684 and £40,485, we offer:
- Civil Service Pension arrangements, which are recognised as some of the best in the pensions world
- discretionary bonus arrangements
- access to performance related pay progression
- 25 days annual leave provision
- flexible working arrangements
- development opportunities
- enhanced parental leave arrangements
- a free employee assistance programme
- an excellent office location in Brighton
How to apply
To apply please email recruitmentteam@tpr.gov.uk quoting role reference number 169398 along with:
- a covering letter with details of how your skills and experience meet the role requirements
- a copy of your CV
- details of your notice period
Current employees in their first 12 months of employment who want to apply for this vacancy should first contact their line manager to discuss their application.
We are an inclusive employer and offer equal opportunities regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.
As a Disability Confident employer, we’re committed to the recruitment, employment, retention and development of people with disabilities and to improving their employment opportunities. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.
Applications will be considered on a part time and job share basis.
In accordance with Home Office guidance, the successful candidate will be required to provide their right to work in the UK before they start employment. Unfortunately, TPR is not able to offer sponsorship at the time. TPR is a UK-based organisation with a working location in Brighton, candidates must live in the UK to be employed by us.
The Pensions Regulator is an arm’s length government body and part of the public service.
Any offer of employment will be subject to the receipt of satisfactory background screening checks and criminal record checks (BPSS).
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please email recruitmentteam@tpr.gov.uk.