Choose the relevant section for answers to common questions about how we regulate the UK’s workplace pensions and find out how to get in touch with us.
Employers and AE advisers
Find the answers to questions often asked by employers about automatic enrolment (AE). Most popular topics include:
- telling us you’re not an employer
- finding your letter code
- whether you have to set up a pension scheme
- completing your declaration of compliance
- how much you could be fined
- meeting re-enrolment duties
Find support and how to contact us: employers and AE advisers
Trustees, administrators and scheme advisers
Find the answers to questions often asked by trustees, administrators and scheme advisers about running a scheme, understanding regulations and using our online services. Most popular topics include:
- COVID-19
- complete a scheme return
- pay the levy
- update information we hold about a scheme
- Exchange
- Trustee toolkit
Find support and how to contact us: trustees, administrators and scheme advisers
Scheme members
Find out who can help scheme members with queries about pension savings.
Whistleblowing
Find out how to report a concern about your workplace pension. This is sometimes known as whistleblowing. Most reported concerns include:
- missing or late contributions into your pension scheme
- your employer is unwilling to pay your contributions
- your employer isn't complying with their legal duties to provide a workplace pension
- you suspect malpractice, dishonesty or fraud in your workplace pension, or have significant concerns about how it is being run