Report missing payments to your workplace pension

You should tell us if you are concerned that your employer has not paid money into your workplace pension scheme or regularly makes late payments.

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• Please wait 90 days before you report missing payments to us. It can take up to three months for money to be paid into your pension.
• If you have received a letter from your scheme provider telling you that your employer has been reported to us, you do not need to report this to us. We are already aware of this potential breach of the law and are investigating.
• You must be ordinarily working in the UK.

Before you start

You should speak to your employer first. If you feel unable to do this, or you still have concerns after speaking to them, report the matter to us.

What you will need

• The name and address of your employer.
• Your employer’s PAYE number (if they have one).
  You can find this on payslips, P60s, P45s and P11Ds.
• How much money you think is missing and when this took place (or at least estimates).
• The evidence you want to send to us.

We will use the information that you provide us to assess whether your employer is making the required pension contributions.

Related content

• Report an employer not complying with their workplace pension duties
• Report other concerns about your pension scheme

Complain about your employer or pension scheme

If you are not happy with how your employer or workplace pension scheme has dealt with your situation, you can make a complaint to The Pension Ombudsman.