Pensions dashboards: guidance

Before and after connection: checklists

You can use these checklists to ensure you are on track to meet your duties before and after connecting.

Table: Before you connect

Action	Relevant guidance
Put in place effective oversight Establish pensions dashboards as a regular agenda item at your board meetings, record key decisions and stay up to date with developments in the regulations, Money and Pensions Service (MaPS) standards and relevant guidance.	Overview: your role and legal duties
Check your connect by date Ensure you know your connect by date and when you need to complete different actions.	When your scheme needs to connect with dashboards
Decide how and when to connect Your decision should include whether you will build your own interface or use a third-party to connect – then you should agree when you will connect.	When your scheme needs to connect with dashboards
Prepare for your reporting and record-keeping requirements Make sure you understand what information you will need to report and what records you need to keep, and put in place the required processes.	Ongoing connection and record-keeping requirements
Speak to your administrator and third-parties Agree a practical delivery plan with relevant parties eg software provider, actuary, legal adviser, employer, AVC provider and ensure you receive regular updates on implementation.	Overview: your role and legal duties
Appoint new suppliers or revise contracts Ensure you understand the service you are receiving and associated costs.	Overview: your role and legal duties

Table: Matching data – used to match members to their pensions

Action	Relevant guidance
Review data quality  Assess the quality and digital accessibility of personal data in member records.	Matching people with their pensions
Set your matching criteria Decide the data items you will use to confirm matches or possible matches.	Matching people with their pensions
Prepare for possible matches Establish the process for how you will resolve possible matches when dashboard users contact you.	Matching people with their pensions
Improve your scheme member data quality Where your member data needs improving, put plans in place to deliver.	Matching people with their pensions
Produce or update your Data Protection Impact Assessment (DPIA)  Matching, combining or comparing data from multiple sources requires a Data Protection Impact Assessment (DPIA). Review and update as necessary.	Matching people with their pensions

Table: Value data – what you will return to members to show pension value

Action	Relevant guidance
Understand the requirements You must know what value data you will need to return to members and by when.	Information to provide to members
Review data quality Assess the quality and digital accessibility of the value data you will provide to your members.	Information to provide to members
Improve your data Where value data needs improving or bringing up to date, put plans in place to deliver.	Information to provide to members

If you have been using our original checklist – don’t worry. The actions within the original checklist are still relevant. This new checklist is 1 of 2, where we have split pre and post connection actions for greater clarity, paired with some enhanced detail.

Table: After you connect

Action	Relevant guidance
Make sure you are fully connected Ensure that all relevant members in your scheme are connected and take action if not. Maintain your connection as an ongoing requirement to avoid breach of law.	Ongoing connection and record-keeping requirements
Deliver data improvements Any outstanding improvements to your data need to be delivered. Embed controls to maintain the quality of dashboards data on an ongoing basis.	Maintaining data quality
Maintain effective oversight Keep pensions dashboards as a regular agenda item at your board meetings, record key decisions and stay up to date with developments in the regulations, Money and Pensions Service (MaPS) standards and relevant guidance.	Ongoing connection and record-keeping requirements
Track progress Receive regular reports from your team and suppliers and make sure they are on track to deliver.	Overview: your role and legal duties
Refine your processes Review the effectiveness of your processes in light of testing and improve these where required.	Matching people with their pensions
Meet your reporting and record-keeping requirements Ensure that your providers provide reporting data to MaPS when required and that you receive a copy of these reports for your own purposes. Keep the relevant records and make these available to us on request.	Ongoing connection and record-keeping requirements

If you have been using our original checklist – don’t worry. The actions within the original checklist are still relevant. This new checklist is 2 of 2, where we have split pre and post connection actions for greater clarity, paired with some enhanced detail.

View a printable version of the whole guide

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